SPA POLICY

We know that life gets busy, so if you've scheduled an appointment that needs to be changed, please read our cancellation policy.

CANCELLATION POLICY

Our business is appointment-based and only truly works when appointments are kept.

When you schedule an appointment, we ensure that we are here for you, and ask that you extend the same courtesy to us.
We consider your appointment confirmed the day it is made and your Esthetician’s time is reserved for you.
If you find it necessary to reschedule, please give us as much notice as possible so your Esthetician can fill that time slot.
Late cancellations and no-shows will be charged as followed:
- 50% of the service fee, if less than 24 hours prior to your appointment.
- 100% of the service fee, if less than 2 hours prior or you are a no-show.

After a 2nd no-show, you’ll have to pay for your full service before your next appointment. In the unfortunate event of a 3rd no-show, we will no longer be able to serve you.

Thank you for understanding! Call us at (617) 544-7121 if you need to reschedule or have any questions regarding our policy.

ARRIVAL TIME

Please arrive 15 minutes early for your treatment. This will give you plenty of time to check-in, use the restroom, and fill out any necessary forms. Arriving late robs you of precious treatment minutes and we can not guarantee completion of the full service for late clients. It is a courtesy to your esthetician and to our other clients that you arrive promptly. You will be responsible for paying the full-service fee for your scheduled appointment.

CLIENT CONFIRMATION

We contact clients via email or text message for appointment confirmations approximately 48 hours prior to the appointment. These confirmations are a courtesy that our team extend to you, and we are not responsible for any missed confirmations. If you are unsure of your appointment day or time, please call us directly for assistance.

RETURNS

All products and services are nonrefundable.

Privacy policy & Terms and Condition

Privacy Policy

Effective Date: 1/23/25

Timeless Beauty Bar & Salon (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages, we collect:

• Your phone number

• Consent to send SMS messages

How We Use Your Information

We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Provide updates, promotions, or other relevant content based on your preferences

Sharing Your Information

We do not share your phone number or SMS opt-in information with third parties for marketing purposes.

Your Rights

You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.

Data Security

We implement reasonable measures to protect your personal information from unauthorized access or disclosure.

If you have questions or concerns about our privacy practices, contact us at

617-544-7121 or timelessbeautybar6@gmail.com

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Terms and Condition

Effective Date: 1/23/25

By opting in to receive SMS messages from Timeless Beauty Bar & Salon (“we,” “us,” “our”), you agree to the following terms:

1. SMS Messaging Service

By providing your phone number, you consent to receive SMS messages, including updates, promotions, and other relevant content.

2. Message Frequency

Message frequency varies.

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed at the top of the page

5. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly at 617-544-7121 or timelessbeautybar6@gmail.com

6. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

SPA POLICY

Privacy policy & Terms and Condition

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